If you have any problems with a product, please contact us at or call us +46176208920.
Product manuals are located next to each product on our website. Please send any requests for old manuals to and we will gladly email the requested material back to you.

If you have any problems with a scale please contact the company from which you bought it from. If you bought is from us, please create a service case here to the right and describe the problem in detail and give us all necessary information.
After you've filled in the form, please send it to below address with the service case number on the package:

Vetek Weighing AB
Hantverksvägen 15
76493 VÄDDÖ

We normally return items within 10 working days.

Warranty is normally 1 year.
Warranty repairs are free of charge. Warranty is not valid if the product have not been used as it should be; according to product manuals and instructions etc. You pay the freight to us and we pay the freight for sending it back.

Service case

Do you need help with any of our products? For example. repair, service or calibration? Then you can click the button below and follow the instructions to start a service case with us.